Message us straight away. Production starts as soon as you order, so the sooner you tell us, the more likely we can change a size, colour, finish or address. We can't promise it.
Once production has started, an order can't be cancelled because it's being made for you.
Details
To change something: message us on live chat with your order number and exactly what to change, for example "change size M to XL" or "change the back print to reflective". We'll confirm what's possible and any price difference.
Wrong address: tell us before it ships. After it ships, we'll help with the carrier, but reshipping is at your cost.
Cancelling: possible only before production starts, with a refund to your original payment method.
Forgot your discount code? Send us your order number and we'll refund the difference.
If your order is running late, message us with your order number. We'll check with production and talk you through the options.
What we can't do
No changes or cancellations once production has started.
No change-of-mind returns after delivery.
Still need help?
Message us on live chat with your order number. Changes can only be made by our team; the chat assistant can't edit orders.
Related: Can I return or exchange something? · How long does it take to make my order?